CINE EQUIPMENT
SERVICE AND REPAIR
TIMELY SERVICE IS CRETICALLY IMPORTANT FOR ANY CAMERA
this allows to significantly extend the life of the camera and, most importantly, maintain a high-quality result when
shooting a video.
FullFrame professional service — modern technical center consists of a group of talented engineers with extensive experience in fields such as optics, mechanics and electronics. In our work, we use only high-quality diagnostic and repair equipment from leading manufacturers such as ZAISS, TRIOPTICS, GECKO-CAM, DENZ, as well as optical equipment of our own production. If you want to entrust your optics to qualified engineers, we are waiting for you in our technical center. We are always in touch and will be happy to provide you with detailed advice on any questions.

CAMERA BRANDS SUPPORT
 
 
 
 
 
 
 
We provide full technical support for cinema and photo equipment from leading manufacturers.
 
OPPORTUNITIES OF OUR SERVICE CENTER







adjustment
calibration and
optimisation





cleaning and
relubrication of
mechanics





replacement of buttons
and body elements





repair and replacement
of electronic
components





anodizing and
repainting of
elements





modernization of
vintage cameras





design and
manufacture of
accessories
 
SERVICE PROCESS


 
TOTAL QUALITY CONTROL

WHAT IS A QC CERTIFICATE AND QUALITY CONTROL?
Quality control — after repair or maintenance, all lenses are thoroughly tested and inspected by the quality control department before being returned to the owner.
QC-Certificate is issued for the result of equipment maintenance at your request.
It contains detailed technical information on the condition of mechanical and optical assemblies, electronic components, as well as a complete report on optical deviations.
Compliance with factory and operational specifications.

 


 
PRICES AND DESCRIPTIONS

General conditions and recommendations
We recommend that you schedule maintenance or repair your equipment before starting any large project.
We do not provide the final price of service or repair without detailed diagnostics.
DIAGNOSTICS
In most cases it takes
1 to 4 hours.
Diagnostics is free of charge if repairs are continued.
In case of refusal to repair, you pay 1500 as compensation for the time spent on diagnostics of your equipment.
REPAIR TIMES
On average it takes 1-5 working days if the necessary spare parts are available
in our warehouse.
WARRANTY
For repair / maintenance
of lenses, photo or video equipment is 3 months.
The warranty for installed parts varies from 6 to 12 months, depending on the manufacturer.
DELIVERY
Our own delivery service operates daily from 11:00
to 20:00.
In other cityes, shipping
is via UPS at customer’s expense.
PAYMENT
We accept all types of payment methods including bank cards, checks and transfers.

CINE CAMERAS
DESCRIPTION OF WORKS BASIC PRICE
(RUB)
Full service
Disassembly of all mechanical and electronic components, cleaning of all units, replacement of heat-conducting components, loctites, cleaning and re-lubrication of the mount, replacement of the locking pin and setting the flange distance.
6000-18000
Partial service
Cleaning and relubrication of the mount, cleaning the sensor, cleaning the cooling system, replacing the RTC battery, checking and adjusting the working distance.
3000-5000
Flange alignment
Any mounts / adjustments of the LDS connector and shims are included in the price.
2500
Replacement of body elements and controls
Removing damaged parts, installing new ones and adjusting if necessary.
1000-4000
Cleaning the sensor
Antistatic cleaning of the surface of sensors, protective and UV stacks.
2500
Cleaning and lubricating PL / LPL mount
Ultrasonic cleaning of the mount assemblies, applying new grease and replacing the locking pin.
3000-5000
Small repairs:
Replacement of standard connectors, buttons, etc.
1000-5000
* SPARE PARTS ARE NOT INCLUDED IN THE PRICE

 
THE MOST POPULAR PROBLEMS
DETAILED DESCRIPTION
The clamping ring of the mount does not fix the lens well.
Wear of the pressure ring. Over time, a depletion appears on the inner surface of this ring, which affects its thickness and, accordingly, the degree of fixation of the lens on the camera. It is necessary to change the pressure ring.
The pressure ring twitches.
The grease has lost its properties. Prevention, disassembly of the movable part of the mount, removal of the used lubricant and application of a new one is required.
The time code does not work correctly, the date and time are reset.
Typically, the problem is in the battery that provides low-voltage power to the volatile memory of your device. It needs to be replaced.
Poor, unstable radio focus communication.
First of all, pay attention to the building density and the number of parked cars near you. Dense building affects the re-reflection of the radio signal and the loss of power. In turn, each car is equipped with an alarm that affects radio contamination. If there are no above obstacles, then first you need to change the communication channel (frequency of operation), if this does not correct the situation, then you need to change the radio module.
There is no infinity or the focal scale does not match the actual distance.
Your camera mount also has a flange focal length. Sometimes it also needs to be checked and configured. Based on practice, in most cases, the cause is a malfunction of the lens itself.


IF YOU HAVE QUESTIONS
PLEASE CONTACT US
If you have any questions about the repair or service of lenses please send us a message or contact us by phone.
Do not hesitate to write to us at any time.
Our engineers will always answer all your questions.

 

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